Dear Valued Guest,
In April, the Hard Rock Rocksino Northfield Park will become MGM Northfield Park as the management of the property transitions from Hard Rock International to MGM Resorts International.
This transition represents an exciting time for both our employees and our guests, as operations are handed over from one premier casino and resort operator to another. Hard Rock and MGM Resorts are working together to ensure a seamless transition. We will communicate with you regularly in the coming weeks to keep you informed about some of the exciting changes to come.
We know you will have many questions about how this change impacts you. While we will communicate information regularly, and are here to answer questions when you visit, there are a few essential points we want you to know immediately so you feel comfortable when you visit during this transition:
• Your Rock Star Rewards points balance will REMAIN INTACT until the day of transition of the property from Hard Rock to MGM Resorts. At that time, your outstanding point balance will be automatically converted into the MGM Resorts’ M life Rewards® loyalty program.
• You will be assigned to a new Tier in the M life Rewards® loyalty program upon the transition of the property to MGM Resorts based on your prior Rock Star Rewards tier status and all your tracked play since 10/1/17. Until then, you will continue to earn Rock Star Rewards Tier Credits in the Hard Rock Rocksino Northfield Park program.
• Valid Hard Rock Rocksino offers (subject to each offer’s terms) will be honored until the day of transition. You will be receiving new offers from MGM Northfield Park valid beginning the date MGM Resorts International assumes operations.
The team members you have developed relationships with over the years will join MGM Resorts and will continue to welcome you as you enjoy the premium gaming, dining and entertainment destination that you have grown to love. We look forward to seeing you here soon and the MGM Resorts team anticipates getting to know you in the months ahead as they introduce you to their world-class brands of entertainment and hospitality.